Attract, Retain and Satisfy More Customers. Transition your enterprise into a customer-focused organization.
Alchemus Recruiting software gives sales and marketing teams unprecedented configurability, collaboration and control capabilities, empowering them to drive more profitable customer experiences – and forecast more predictable results. Sales teams maintain potential and existing customers more effectively. Managers get the ability to gain visibility into their sales team’s activities and pipelines.
Alchemus enables sales and marketing teams to share and collaborate on information to close deals faster by providing a single platform for updating information, tracking opportunity milestones and recording customer-related interactions. Alchemus’ reporting tools facilitate evaluation of business activity and employee performance. We are automated to customize your organizational needs.
Budgeting and Forecasting
Alchemus helps your company budget and forecast projected hiring and plan resource allocations. Companies usually align their corporate strategies to their budget in order to ensure that the projected resource requirements are met on time and are available to support the company’s forecasted future. Alchemus users can create, modify or update their budgets for the current or upcoming financial years in form of Projects, which is a means to plan and document the budget details.
Opportunity Tracking
Manage current and potential opportunities, define tactics for each opportunity specifically, identify key decision makers, track competitors, and analyse their strengths and weaknesses. Generate sales forecasts taking into account client’s interest, budget, opportunity stage and probability. Track each opportunity regardless of its status by tracking its history: activities, emails, quotes, feed discussions, files and notes.
Account Management
Manage and monitor all Customer Accounts, keep track of the individuals and companies in business with, manage opportunities in pipeline, communicate with them and plan what needs to be done next.
Sales Initiation
Convert leads into opportunities by client’s budget, needs, and time for decision making. Make wise decisions when qualifying an opportunity. Having analyse each opportunity, reject or confirm further participation in a deal, and assign to team.
Sales Pipeline
Use the sales pipeline tool to analyse the company’s performance and identify “bottlenecks” in the opportunity management process. Assess conversion between the stages, evaluate pipeline integrity, compare the pipelines by individual sales reps or departments. The system allows you to drill down into the particular opportunity stage and see the number of opportunities at this stage and the sales volume by sales reps.
Interactions and Communications History
Build relationships with customers based on a complete history of their communication patterns. Alchemus sales keeps track of every interaction or events with an account or contact. This enables you to evaluate the progress of your relationships, change your approach to achieve better results and make well-thought data-driven decisions.
Analytics
Analyze your customer database and convert the data into actionable insight that will help to identify new opportunities. A thorough analysis enables you to see your customer base under a different lens and identify the top customers that could fuel your company’s growth. Customize dashboards in Alchemus CRM sales to keep an eye on the key performance indicators.
Benefits of Alchemus CRM:
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Improved customer satisfaction
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Increased sales
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Establish collaborative customer management
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Associate sales opportunities – 360-degree view
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Shorter ramp-up time for new sales team
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Enforced standard business processes
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Minimize administrative overheads
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Identify bottlenecks and shorten sales cycle
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Proactively counter competitive threats
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Manage multiple deals simultaneously
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Deliver business intelligence to make better smarter and faster decisions